This website has been designed to provide services and
facilities online. Part of this commitment to providing a high
level of service to our clients is the protection of your privacy
online. This privacy statement relates to the personal information
provided by users of our website to us and outlines our approach to
privacy and disclosure of that information.
We are guided by the Information Privacy Principles as set out
under the Privacy Act 1988. For the latest version of the Privacy
Act of 1988, including these principles, please visit the ComLaw
website: http://www.comlaw.gov.au
Website Use
To access the restricted areas of the website (Tenant Area), a
user must first complete a login authorisation form. During this
registration basic contact details (ie. Name, email address) are
required before a login is issued. We use this information to
facilitate services offered through the website (ie. Online quote
and work order requests), and to contact the user to follow up
requests etc. lodged.
Personal Information Use
The website collects and uses personal information in the
various ways:
- From existing records submitted by you to building
management,
- Directly from you - for example: through the login
authorisation form which allows us to determine the level of access
you have on the site, and online forms and service requests which
allows us to process your query or order.
We store information that we collect through online forms,
session IDs, log files and building management records to create a
profile of our users which is then used to determine security
level, tailored content and preferences. This is to facilitate the
services offered to you through the website and to allow us to
manage and administer those services easily. We do not disclose or
share your profile with other third parties.
Log files and Session IDs
Like most standard websites we use log files to administer the
site, track usage and analyse trends of users. This data is
collected as an aggregate and are not linked in any way to
personally identifiable information. We use Session IDs to
streamline the login process for users to allow them to login only
once and once a user closes their browser window that session is
terminated.
Third Party Advertising
Advertising content that appears on our website is provided to
us by third party advertisers and this privacy statement covers the
use of information by our website only and does not cover the use
of cookies etc by any advertisers. We share aggregated information
with our advertisers however this is not linked to any personally
identifiable information.
Links
Our website contains links to other websites. We are not
responsible for the privacy policies on other sites and recommend
that users read the privacy statements on each website visited that
collects personal information.
Website Communications
(Newsletters/e-mail service announcements/surveys/contests)
-
Newsletters
If a user wishes to subscribe to a newsletter, we will require for
general contact information (name, email). At any time a user can
request to unsubscribe from the mailing list.
-
Surveys/contests
Participation in any customer surveys or promotions offered on the
website is completely up to the discretion of the user. Personal
information provided will be used to either:
a) notify winners of their prizes or
b) to monitor and improve client satisfaction.
Security
We take our protection of our user's information seriously, this
website takes every reasonable step to ensure that any personal
details submitted are protected both online and off-line. Our
developers utilise the latest technologies to ensure that your
information is kept secure and confidential. Our management team
and developers are authorised to handle your information and we
will retain your data on file no longer than is required by us. By
law we are required to keep on file your login information for
seven years after the login is cancelled, however some information
may be deleted earlier than that depending on our legal
requirements.
Updating and Accessing your information
We will always endeavour to keep your information accurate and
up-to-date as possible. Where there are details that need to be
corrected this can be done by notifying the Privacy Officer.
You have access to your details held on our system by
contacting:
Kane Bullen
ph: (08) 9381 6299
fax: (08) 9388 6961
e-mail:
kane.bullen@corevision.com.au
This service is free however if the information requested
requires significant research or preparation time a fee will be
charged.
Notification of Changes
If our privacy policy changes, we will upload the revisions to
our website where it will be predominantly linked from the homepage
as well as any other areas affected by the changes.
Contact Information
If you have any queries regarding our privacy policy please contact
the Privacy Officer as above.
