CBUS Property CBW Pty Ltd ACN 119 779 341 ("CBW", "we", "us", "our") respects the privacy of every individual who interacts with us.
We are committed to ensuring the privacy of individuals. We will endeavour to abide by the National Privacy Principles (NPPs) as set out in the Privacy Act 1988.
This policy sets out how we collect, use and manage personal information that we receive about individuals through www.cbwmelbourne.com.au (Website) and the free wireless network that may be accessed within the publically accessible areas (Network) within the boundaries of 181 William street, Melbourne, Victoria, 550 Bourke Street, Melbourne, Victoria, and Goldsbrough Lane, Melbourne Victoria (Coverage Area).
By dealing with us through the Website, Network or otherwise submitting personal information to us, you consent to our dealing with your personal information in the manner contemplated in this Policy.
2. Collection of Personal Information
We collect your personal information for the primary purpose of conducting our business, which includes:
conduct our business, specifically the ownership, management and operation of our buildings;
conducting marketing campaigns;
collating lists of attendances at marketing campaigns;
collecting information on people who responded to marketing campaigns; and
future planning to improve our business.
We collect personal information from you in various ways:
in the course of your interactions with us, for example if you make enquiries about our products or services, or otherwise in the normal course of our services;
through your access of the Website; or
through your access of the Network.
Where reasonably possible, we will collect your personal information directly from you.
3. Use and Disclosure of Information
We use and disclose personal information for the purposes for which we collect that personal information and any directly related purpose, or if required by law. This includes disclosing personal information to service providers who assist us in our functions and activities only when reasonably necessary to assist in those functions and activities.
Accordingly, for the purpose of providing or offering services and benefits to our members, we may also disclose personal information to organisations such as:
property managers; and;
outsourced service providers.
There are specific issues relating to your privacy associated with the Website.
Registered users are required to register as users of the Website through the login authorisation.
When you access the Website from your device, we will make record of your visits and logs for statistical and business purposes. To assist us in providing and developing the services offered to you, we may collect information including: your name, email address, phone number, address, occupation, company details, the user's server address, the user's domain name, IP address, the date and time of visit, the pages accessed and documents downloaded, the previous site visited, the type of browser used, and information provided to us through the Website.
We may also collect cookies from your computer which enables us to tell when you use the Website, to help customise your website experience and to protect both you and the secure areas of the Website.
Where the Website contains links to other websites, we do not control those websites, and we are not responsible for the privacy practices of the content of such websites.
We do not take responsibility for the content in, or currency of, any externally linked sites. The inclusion of any link within the Website does not imply endorsement by us of the linked site, nor does it suggest any relationship with the organisation linked.
Personal information we may collect from you when you use or submit information onto the Network includes, but is not limited to, your first name, last name, email address, IP address, MAC Address and the metadata of websites you have visited or addresses with which you have communicated.
Personal information we may collect from you when you use or submit information on the Network will be transferred to the Database.
6. Data Quality and Security
We take reasonable steps to keep any personal information which we hold about you secure, and to keep that information accurate and up to date.
We have security access to our premises and control and protection measures regarding our electronic databases.
Please be aware that no security measures are perfect or impenetrable. We cannot control the actions of other users with whom you share your information. We cannot guarantee that only authorised persons will access or view your personal information.
We cannot ensure that information you share on the Website, through the Network or provide to us will not become publicly available. We are not responsible for third party circumvention of security measures on the Website, the Network, our electronic databases or at any of our premises.
Storage of Personal Information
The personal information we collect from you is stored on a database managed by Mail Chimp (Database).
The Database is not hosted in Australia. For that reason by agreeing to the terms under this policy, you consent to your personal information being held in an offshore location. Where required by the privacy principles, we will take reasonable steps to ensure that an overseas recipient does not breach the relevant privacy principles under the Privacy Act 1988.
We cannot control the actions of other users with whom you share your information nor guarantee that only authorised persons will access or view your personal information.
7. Access and correction
The applicable privacy principles in the Privacy Act 1998 (Cth) allow you to obtain confirmation of whether or not we hold personal information about you, as well as gain access to or correct the personal information we hold about you in certain circumstances.
Under the National Privacy Principles there are limited circumstances in which access to some or all of this information may be denied. If this applies to you, we will explain this to you within a period of 30 days, depending on the amount of information required.
We endeavour to ensure that the personal information held is accurate, complete, up-to-date, and in some cases, relevant and not misleading.
We will take reasonable steps to update any personal information that we learn is inaccurate, incomplete or no longer up-to-date. This will generally occur by you notifying us of any change in your personal information, typically by members updating their membership details through our website or otherwise on renewal.
8. Changes to this policy
9. Deal with us anonymously
Where it is lawful and practicable, you can deal with us anonymously (e.g. general enquiries about the services we can offer you).
10. How to contact us about privacy
If you have any questions or concerns about this Policy or how we manage the personal information we collect, you can contact us on:
TM 03-04 Mezzanine Level
Melbourne Vic 3000
Telephone: (03) 9605 8522
Powered by Core Vision